Innovation
Artificial IntelligenceIBM: Enterprise IT Facing Imminent AI Agent Revolution
IBM warns that enterprise IT is on the brink of an AI agent revolution, exploring its implications for businesses and technology's future.
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Innovation
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Artificial IntelligenceWhen AI Misses the Mark: Why Tech Buyers Face Project Failures
New research found that 11% of U.K. businesses have at least 50 AI projects stuck in the planning phase, which could be because the technology simply can’t bring value.
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VoIPThe Latest Call Center IVR Upgrades Are Slashing Wait Times
Discover some of the newest call center IVR features plus how they impact agents, customers, and your average wait time.
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Image: Pexels/Mikhail Nilov Innovation
VoIP7 Surprising Things ASR Call Center Technology Does Well
Learn exactly how automatic speech recognition allows call centers to take advantage of voice data and better serve customers.
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Artificial IntelligenceMeta Enters AI Movie Fray With Video Gen and Sounds
The AI-generated videos will debut on Instagram next year. Video Gen can create both moving images and sounds.
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MicrosoftWindows 11 Cheat Sheet: Everything You Need to Know
This comprehensive guide offers details about Microsoft Windows 11, including new features, system requirements and more.
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AustraliaHow to Improve Your Digital Transformation Project Failure Rate
Improved visibility, connection to strategy, and ability to change are critical.
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MicrosoftWhat Is Inside Microsoft’s Major Windows 11 Update?
Version 24H2 adds the sudo command and alerts users when an application accesses their physical location. Microsoft polished other security features, too.
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Innovation
GoogleGoogle Gemini at Work: Hands-On With AI for Workspace
Gemini in Workspace is billed as a project-starter for businesses of all sizes.
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Artificial IntelligenceGartner: AI-enabled PCs to Dominate Laptop Options for Businesses
Gartner predicts Arm-based laptops will grab market share from x-86 as both consumers and business customers grab up laptops that can run generative AI.
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Image: TechRepublic Innovation
Tech & WorkZoom Adds New Advanced Enterprise Offerings
Compliance management and features that optimize meetings for reliability and bandwidth will come at an additional cost.
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EMEAGoogle, Meta Criticise UK and EU AI Regulations
Several tech companies, including Meta, penned an open letter to Europe expressing concerns about AI regulation, while a Google exec has spoken out against laws in the U.K. that prevent AI training models on copyrighted materials.
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GoogleGoogle Expands Gemini AI Security and Contact Center Offerings
Users on Google Workspace Business, Enterprise, and Frontline plans can now access Google Gemini without switching to a personal email address.
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Artificial IntelligenceSending One Email With ChatGPT is the Equivalent of Consuming One Bottle of Water
ChatGPT usage can draw as much water as the state of Rhode Island does in 1.5 days, say The Washington Post and the University of California, Riverside.
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SecurityHackerOne: Nearly Half of Security Professionals Believe AI Is Risky
The Hacker-Powered Security Report showed mixed feelings toward AI in the security community, with many seeing leaked training data as a threat.