This comes after many investors voiced their concerns about the return on investment of AI technology.

Conversational IVR is so much more than just a programmed voice bot. When properly implemented, it can have real benefits for customer support.

Google emphasized its Gemini AI and device ecosystem in the showcase.

Deloitte's survey reveals top priorities for AI ethics decision-makers in businesses, highlighting the balance between innovation and regulation.

The CEO of a burgeoning cybersecurity firm spoke to TechRepublic about XDR, ransomware, the Crowdstrike outage and what organisations can do to prepare for cyberattacks.

Businesses in China, the U.K. and the U.S. are using generative AI more than Australia. But the Aussies lead in understanding, planning for, and implementing generative AI use policies.

Google Gemini and ChatGPT can both chat with you in natural language, but they have some major differences in their capabilities.

Founder Tara Chklovski speaks about how young women who demonstrate proficiency in solving real-world problems with tech can help solve the industry’s gender gap.

Apple Intelligence may launch on EU Macs, bypassing DMA rules, while iOS users await AI features amid ongoing regulatory challenges.

The investment will go into 98 AI projects that will ultimately improve safety on construction sites, reduce train delays, and cut emissions across supply chains.

Explore how AI transforms call centers with five current technologies and three future innovations, enhancing efficiency and customer satisfaction.

The new Labour government has reshaped the U.K.’s AI plans, redistributing funding and narrowing the focus of the forthcoming AI Bill.

OpenPhone’s one of the few VoIP systems to offer unlimited texting. Wondering about the rest of the platform? Check out my full review.

IBM’s recent Cost of a Data Breach report found that the average cost of a data breach in Australia reached a record-high in 2024. Explore additional key findings and how the Australian government is mitigating these threats.

Dialpad is a modern, innovative and powerful cloud-first alternative to other phone services. Check out the full review below to see if it’s the right VoIP solution for you.